Basingstoke Synchronised Skating Club GDPR Statement


This statement describes Basingstoke Synchronised Skating Club's (BSSC or 'The Club') responsibilities, processes and procedures under the General Data Protection Regulation (GDPR) of 25th May 2018.

The statement is intended for anyone who has a relationship with the Club, including adult and junior members, club officers, coaches and 3rd parties who interact with the Club.

The statement is not intended to be an introduction or give an overview of the current legislation. The Information Commissioner's Office has a detailed introduction to the General Data Protection Regulation.

BSSC's Responsibilities

In order to support the day-to-day activities of the Club, we collect and maintain a variety of personal data about Club members, parents or guardians and other interested parties.

To comply with the terms of the GDPR, the Club must ensure that this data are:

  • processed securely
  • updated regularly and accurately
  • limited to what the Club needs
  • used only for the purpose for which it is collected and
  • used of marketing purposes only if the individual has given the club consent to do so.

To meet these requirements, the Club considers the following factors when handling personal data:

  • Consent - has the subject agreed that their personal data can be used for the specified purposes
  • Purpose - why is the data collected
  • Limit - are we collecting only what we need
  • Accuracy - is the collected data up-to-date
  • Security - who has access to the data and what mechanisms are in place to prevent unauthorised access
  • Transfer - with whom can we share the data
  • Retention - do we still need the data

Personal Data

This section describes the classes of personal data that the club collects, why it collects the data and how it is secured and used. Unless otherwise stated, the Club acts as a Data Controller for the data as defined by the GDPR.

For Club Members

The Club typically collects and retains five classes of personal information:
  • Contact Information
  • Financial Information
  • Medical Information
  • Permissions and Consent
  • Safeguarding Requirements

By joining the Club, members agree for this information to be collected, retained and updated as required to support the normal operations of the club. Some of this information may also be shared with 3rd parties for non-marketing purposes as detailed below.

Contact Information

What personal data are collected?

For members we collect:

  • Full Name
  • Gender
  • Home or Contact Address
  • Home or Contact Phone Number
  • Mobile Number
  • Email Address
  • NISA Membership Number
In additional, for members under the age of 16, we also collect the contact information for a nominated parent or guardian.

Why is the data required?

Contact information is required by the Club to allow us to communicate with you about your relationship with the club (i.e. membership fee renewals, AGM) and inform you of the Club's activities, such as competitions, social events and practices.

When does the club collect the data?

The Club collects this data when you first join. We may also ask you to check and update any changes to your contact information periodically.

Who has access to this data?

The Club Team Manager holds the source Contact Information list. Other Club officers or coaches may hold copies or subsets of the contact list (i.e. email addresses) if required to support activities directly related to the Club.

How is the data stored?

Full contact information are stored on an encrypted spreadsheet. Email addresses are held by email client applications installed on password protected, non-public computers and secure, cloud-based mail services.

Does the Club share this data?

To support the Club's activities, we may be required to provide Contact Information to:

  • Competition Organisers
  • National Ice Skating Association (NISA)
  • Club Insurance Provider?
    1. Any Others?

Financial Information

What personal data are collected?

  • Club Membership Payments
  • Insurance Payments
  • Payment of Competition and Associated Fees (i.e. travel)
  • Costume and Equipment Payments
  • Social Event and Ad hoc Payments
  • Outstanding, Pending or Late Payments

Why is the data required?

These data are used to make up the Club accounts and ensure that all members contribute fairly to the financial cost of running the club.

When does the club collect the data?

Payment records are created when the Club makes a request to Club members. The record is updated each time payment is made. Club membership is collected monthly by Direct Debit. Insurance payments are typcailly collected annually. All other payments are requested and collected on an ad hoc basis depending on the timing of the competition or event.

Who has access to this data?

The Club Team Manager has day-to-day responsibility for making payment requests and recording payments by members. The Club Finance officer has oversight of payments made directly into the Club bank account by members through either Direct Debit or direct transfers. Payments are identified CHECK THIS the member's bank account number and a payment reference.

How is the data stored?

Membership payments are recorded by the Club Finance officer in a spreadsheet on a password-protected, non-publicly accessible computer. Membership payments are also logged by the Club's bank system and accessible through the bank's secure portal. For all other transactions, members' outstanding and completed payments are recorded in a spreadsheet held by the Team Manager on a password-protected, non-publicly accessible computer.

Does the Club share this data?

Apart from Club bank account records that may identify payee personal information, the Club does not share this data with other 3rd parties.

Anonymised, aggregated financial information may be shared with members for reporting purposes, for example at the Club AGM.

Medical Information

Members' Medical Information falls within the definition of Special Category Data as defined by Section 9 of the GDPR. This imposes more stringent conditions on how the Club obtains consent, collects, stores and uses this data.

What personal data are collected?

  • Full Name
  • Address
  • Emergency Contact Name
  • Emergency Contact Phone Number
  • Registered Doctor or Surgery Name
  • Registered Doctor or Surgery Address
  • Record of common medial conditions
  • Current medication or treatments, including dosage
  • Tetanus Vaccine status
  • Permission to administer non-prescription painkillers
  • Special dietary requirements
  • Additional medical information

Why is the data required?

In case of an injury or other medical incident, officers of the club or coaches may use this information to determine the appropriate course of action or to assist medical staff in their treatment.

When does the club collect the data?

Medical questionnaires are usually issued to be completed before the first competition of each season. Members are expected to provide additional information at any time if their medical status or associated details change.

Who has access to this data?

The Team Manager holds the medical information records. During competitions or otherwise in loco parentis, the Team Manager, Club coaches and other nominated club members ('chaparones') may access the medical information in order to contact a member's doctor or emergency number, take action for an injury or illness or provide a medical professional with information to support treatment.

How is the data stored?


Does the Club share this data?

Medical information will only be shared with other authorised Club officers, coaches, medical professionals or the emergency services in response to an injury or illness.

As Special Category Data, Club officers, coaches and other members granted access to medical records should ensure that the information is securely stored and not transferred by any means (for example, verbal, written or electronic) to unauthorised recipients.

Permissions and Consent

What personal data are collected?

  • Photography Permission

Why is the data required?

Photography Permission allows the Club to acquire and store still and video images of Club performances, events and other activities. These are used to promote the activities of the Club on the Club website, in the press and on other ad hoc promotional material, for example event flyers.

Note that consent to include personally identifying information alongside a photograph or video is not included in this Permission. In these cases consent from the members being photographed or recorded would have to be sought explicitly.

When does the club collect the data?

A member will be asked to complete a photography permission form on joining the Club. Permission may occasionally be requested again if the conditions of use are deemed to have changed significantly.

Who has access to this data?

Once completed, the Team Manager, coaches and other Club officers will have access to the Photography permission forms.

How is the data stored?

Completed photography permission forms are retained by the Team Manager.

Does the Club share this data?

A Club officer (typically the Team Manager) will only confirm to a 3rd party that consent has been obtained from all members participating in a photograph or video recording.

Safeguarding Requirements

Safeguarding issues can vary considerably in their seriousness and scope. Responsibility for the initial management and reporting of safeguarding issues within the Club lies with the Safeguarding officer.

A safeguarding incident or concern should be reported to the Safeguarding officer as soon as possible. Depending on the severity of the incident, the Safeguarding officer may need to record identifying personal data and share this with other Club officers, coaches and NISA. For very serious incidents, the Safeguarding officer may also be required to share personal data with other external agencies, including government bodies or law-enforcement agencies.

In line with these responsibilities, the Safeguarding officer and any other Club officials directly involved in the safeguarding issue should share information only with other parties that have a legitimate need to know.

For Club officers

In order to carry out their roles, Club officers and other Club members may be granted access to members' personal data in line with this GDPR statement. When storing or handling personal information, you should consider the following practical points:

  • Ensure that all electronic and printed personal data are stored securely, especially when at the rink or away at competitions.
  • Avoid printing out personal information unless absolutely required. Make sure any printed material is stored so that it cannot be read without authorisation.
  • Printed matter should be disposed in a way that renders any personal data illegible, i.e. shredding or burning.
  • Change your password regularly on devices used to store personal data.
  • Avoid transferring electronic records using memory sticks or other mobile sharing devices as these are easily lost or misplaced.
  • Personal data stored on a computer should be password-protected.
  • If your computer uses a local backup disk or a cloud backup service, ensure that these are also secure.
  • If personal data are received by email, either copy the data to a separate file that can be password-protected or password-protect the email.
  • Be careful when forwarding emails. Check that any sensitive or personal data not required by the recipient has been removed.
  • If sending a group email, use the BCC option to prevent recipients from seeing each others email addresses.
  • Take care using cloud-based data storage or email services. Ensure that the service provider is reputable and make sure all personal data are encrypted and password-protected.
  • Take care when disposing of a computer that has been used to store personal data. If in doubt, ask a reputable computer repair service for advice.
  • Do not pass on members' contact details to any third party without the members' permission, even if the request is apparently benign.

Data Breaches

This section is an abridged and adapted copy of the ICO Guidance on Data Breaches.

A personal data breach means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data. This includes breaches that are the result of both accidental and deliberate causes. It also means that a breach is more than just about losing personal data.

Personal data breaches can include:

  • access by an unauthorised third party;
  • deliberate or accidental action (or inaction) by a controller or processor;
  • sending personal data to an incorrect recipient;
  • computing devices containing personal data being lost or stolen;
  • alteration of personal data without permission; and
  • loss of availability of personal data.

If any coach, Club officer, member or other party becomes aware or suspects a data breach, they should notify one of the members of the Club Data Protection Team listed below.

On receipt of a data breach notification, the Club Data Protection Team will:

  • Assess the whether a personal data breach has occurred;
  • If possible, take action to contain the scope and spread of the data breach by;
  • Assess the severity of the breach against the 'rights and freedoms' of the affected individuals.
  • If the Data Protection Team determine that the data breach poses a risk to the affected individuals' rights and freedoms, then they must notify the ICO through their reporting portal . The ICO must be notified within 72 hours of the first breach report.
  • If the breach is assessed as 'high risk', notify individuals that may be affected by the breach;

If there is any doubt that the data breach meets the ICO reporting threshold, the Data Protection Team should seek advice from the ICO.

In this context, the 'rights and freedoms' of an individual is the requirement to be protected from the consequences of a personal data breach that

"[...] results in physical, material or non-material damage to natural persons such as loss of control over their personal data or limitation of their rights, discrimination, identity theft or fraud, financial loss, unauthorised reversal of pseudonymisation, damage to reputation, loss of confidentiality of personal data protected by professional secrecy or any other significant economic or social disadvantage to the natural person concerned."

If Data Protection Team determine that the breach meets the threshold for notifying the ICO, they will provide the following information, where known:

  • a non-technical description of the nature of the data breach;
  • a Club contact point. This will typically be a member of the Data Protection Team;
  • a description of the likely consequences of the personal data breach; and
  • a description of the measures taken, or proposed to be taken, to deal with the personal data breach and including, where appropriate, of the measures taken to mitigate any possible adverse effects.
  • Subject Access Requests

    How to Make a Request

    Any individual has the right to access their personal information.

    The Club only holds personal data for members and, in the case of junior members, information about their parents or guardians.

    Members, or their parents or guardians, may request a copy of their personal data held by the Club. Note that parents or guardians do not have an automatic right to see their child's data; GDPR grants the right of access only to the child.

    The request can be made either verbally or in writing (hardcopy or electronic). The request can be made to any Club officer, but it would help us if the request is made to a member of the Club Data Protection Team. We may ask for identification to confirm your identity and right to see the requsted data before we begin acting on the request. You are entitled to make a request via a third party, but we will take reasonable steps to ensure that the third party is acting on your behalf. We will not normally charge a fee to process the request, but may be entitled to recover reasonable costs if the request is subsequently deemed to be unfounded or you make multiple requests, as allowed by the GDPR.

    How We Will Process Your Request

    Once the Club receives the request, by law we must respond within a calendar month, although the Club is allowed to extend the response time by a further 2 months if the requesting individual has made multiple requests, or the request is complex.

    If the request has been made to a Club officer who is not part of the Data Protection Team, the officer should seek to inform the Team as soon as possible.

    The Data Protection Team will keep a record of all Subject Access Requests and the responses.

    Under certain circumstances we may legally refuse to process the request, for example if it would reveal another individual's personal data. If this is the case, we will:

    • record the reason for refusal must be recorded as part of the request history;
    • inform you why the request has been refused;
    • inform you of your right to make a complaint to the ICO or another supervisory authority;
    • inform you of your ability to seek to enforce this right through a judicial remedy.

    Responses will be provided in electronic format (typically email) unless a request is made for a hard copy. Electronic responses containing your personal data will be password-protected and the individual will be notified of the password in a separate communication.

    What You are Entitled to See

    You are entitled to see:

    • Any personal data that relates directly to you;
    • An brief explanation of the meaning of the personal data if that meaning is not clear, for example if the data includes coded or abbreviated information;
    • Supplimentary information about how your personal data is stored, secured, transfered and shared. In most circumstances, this will be in line with the personal data category descriptions listed above.

    Club Data Protection Team

    Ailsa Wiggans, Paul McNeil email: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Club Safeguarding

    Ailsa Wiggans email: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Copyright Notice

    The copyright for the images in this gallery resides with the image owners unless explicitly identified in the gallery. The images are used here with permission. If you wish to use any of these images for commerical or editorial purposes, please contact Basingstoke Synchro via email: This email address is being protected from spambots. You need JavaScript enabled to view it..

    Forms are provided in two formats; Microsoft Word 'docx' and PDF.

    The 'docx' forms have been designed so that they can be easily completed using Microsoft Word or a compatible word processor. However, you must still print off and sign a completed form before returning it to the club (usually the Team Manager).

    The PDF forms are useful if you do not have a compatible word processor or would prefer to fill in the form by hand. To open the forms for printing, you will need a PDF reader, availble for free here.


    Membership Form download docx download pdf
    Medical Questionnaire download docx download pdf
    Photography Consent Form download docx download pdf
    Club Handbook - download pdf
    AGM 2019 Minutes - download pdf
    AGM 2018 Minutes - download pdf
    AGM 2017 Minutes - download pdf

    The Name

    That the name of the club shall be ‘BASINGSTOKE SYNCHRONISED ICE SKATING CLUB’ hereinafter called the ‘the club’.

    The Object of the Club

    That the object of the club shall be to encourage and further the growth of ice skating as a sport and leisure activity and to protect the interests of ice skating.

    Membership of the Club

    Anyone shall be free to apply to the Committee to become a member of the club. However, the Club’s management reserves the right to refuse membership at their absolute discretion.

    Affiliation to the National Ice Skating Association

    That the club shall be affiliated to the National Ice Skating Association of U.K Ltd., whose laws shall be preserved in every detail.


    That the monthly subscription shall be paid on the 1st day of every month. The membership year shall be defined as beginning on 1st April and ending on the 31st March in the following year.

    Application for Membership

    The application for membership shall be made in writing. Members shall be elected by the Committee who shall reserve the right to refuse membership without stating a reason.

    Management of the Club

    Executive Committee

    The management of the Club shall be vested in the Executive Committee membership of which shall be not more than 20 in number. This Committee shall conduct the general business of the Club. The Executive Committee shall be elected at the General Meeting to be held annually and shall consist of the Chairman, Hon. Secretary, Hon. Treasurer, Competition Secretary and 17 other members not holding designated posts in the Committee all of whom shall be 16 years or over. Should a member of the Executive Committee fail to attend 3 consecutive meetings without good cause, they shall be deemed to have resigned.

    Vancancy on the Committee

    A Committee member may resign by notice in writing to the Hon. Secretary. Any vacancy occurring on the Committee after the A.G.M may be filled by one who fulfils the terms of Rule 7 otherwise the Executive Committee shall have the power to nominate one to fill the vacancy.

    Election of Committee Members

    The Committee shall offer itself for re-election at each Annual General Meeting.

    Standing for the Committe

    Any Member wishing to offer themselves for election to the Committee must be a member, an associate member or a Parent/guardian of the Club. The representative or their skater must have completed a full club season before standing for the committee.

    Annual General Meeting

    That the Annual General Meeting shall be held in April of each year or within two months of the 30th April.

    That twenty one days notice shall be given of that meeting.

    That all skating members, each associate member and parents/guardian of members under the age of sixteen years shall be eligible to vote. In the case of parents/guardians of under age members the voting rights shall be one vote per child.

    That a quorum shall be not less than five members excluding the Executive Committee.

    That voting shall be by a show of hands, or by ballot, on request to the Chairman of the meeting.

    That the following items shall be included in the Agenda:

    • Annual report by the Hon. Secretary or Chairman
    • Annual accounts by Hon. Treasurer

    Resolution for the agenda must be submitted in writing to the Hon. Secretary fourteen days before the meeting.

    Club Accounts

    The Hon. Treasurer shall be responsible for collection and payment of all monies and shall maintain and keep proper records of accounting. All monies shall be banked in an account to be appropriated on the signature of any two of the following persons – the Hon. Treasurer and one other nominated Executive Committee member.

    Special General Meeting

    That a Special General Meeting may be convened by the Committee providing an announcement with preferably an agenda has been circulated to that effect fourteen days prior to the Metting.

    Special Meetings

    That a special meeting may be convened on a written requisition to the Hon. Secretary signed by not less than 25% of the membership, or 30 members, whichever is the smaller. This requisition must contain the proposal or proposals to be placed before the meeting, and the meeting called by the Hon. Secretary within twenty days of the receipt of the requisition. An announcement to that effect to be made fourteen days prior to the meeting.


    That a quorum shall be not less then ten members excluding the Executive Committee.

    Conduct of Members

    Any member acting in a manner derogatory to the Club, shall have his or her conduct dealt with by the Executive Committee which will afford the member an opportunity of being heard. The Committee shall have the power to expel the member by a majority of two-thirds of those present and voting. Any such member shall however, have the right to appeal to a Special General Meeting of the Club called for that purpose under provisions of rule 10 above.

    Discretionary Power

    That discretionary power to be given to the Executive Committee to deal with any matter not provided in these rules.

    Rules of the Club

    That none of the foregoing rules be altered except by a majority of two thirds of those present and voting at the Annual General Meeting, or at a Special General Meeting convened for that purpose, of which fourteen clear days’ notice must be given in writing.

    President of the Club

    The position of President of the Club shall be within the gift of the Club. The post to be allocated by the membership at the Annual General Meeting by a majority of two-thirds of those present voting.

    Honorary Membership

    The category ‘Honorary Member’ would be awarded at the discretion of the Committee. Honorary Membership carries no voting rights and would be for a period of time specified by the Committee.

    Winding Up Clause

    That upon winding up or dissolution of the Club there remains after the satisfaction of all its debts and liabilities, any property or assets whatsoever these shall be paid to or distributed only to an organisation, either in existence at the time of dissolution or subsequently established, having similar objectives as the Basingstoke Synchronised Ice Skating Club. The responsibility for the decision to lie with Officers of the Club.

    • Fiona Harris Head Coach

      Fiona Harris has been part of Basingstoke Synchronised Skating since it began over 25 years ago, firstly as a skater then assistant coach before taking over has head coach 10 years ago. At Basingstoke we have had National Champions in Novice, Junior, Senior and mixed age categories and have attended many international competitions as well as several Junior and Senior World Synchronised Skating Championships
      Nadia Smith

      Nadia Smith Coach

      Nadia began skating in 1988 at Basingstoke, when the rink opened, then joined her first synchro team, or Team Skate as it was known then at the age of 8, Since then she has been a part of the Synchronised skating squad at Basingstoke. She is a level 9 skater and a level 2 qualified coach, qualifying in 2010 and teach free and synchro. Her synchro life has taken her all over the world competing internationally for Great Britain, qualifying and representing GB in 4 World Synchronised Skating Championships with her senior team, Storm.
    • Imogen Martin Assistant Coach

      Imogen has represented Basingstoke Synchro, she was apart of team Storm who skated for GB at World Synchronised Skating Championships, and has now completed her coaching qualifications.
    • Ailsa Wiggans

      Ailsa Wiggins Teams & Club Welfare Manager

      Ailsa’s daughter has been in a Basingstoke team since 2014 and through this Ailsa has developed a love for synchronised skating and bling. She is responsible for safeguarding and for fundraising and can be found at the rink on Tuesdays before and during synchro, and on Saturday mornings.

      Responsible for all administration including welcoming new starters and ensuring they have completed the relevant forms, issued with kit and know where they should be and when. Advising Treasurer of new starters. Collecting competition and other fees. Chasing non-payment. Sending out communications on all club issues to the membership. Arranging AGMs and committee meetings. Manging teams during competitions and ensuring the competition kit gets to/from events. Supporting fundraising events. Point of contact for the club for all issues that fall outside the Coaches' remit. Acting as the point of contact for all Safeguarding issues and must have Safeguarding training.


    • Heather Eastman Club Chairperson
      Heather daughter has skated with our newest team Snowdrops since they formed in 2019, she can often be found watching rink side wrapped up in her blanket.

      Responsible for the governance of the Club. Liaison with other relevant bodies (e.g. other clubs at Basingstoke ice rink, NISA). Running the club meetings. Ensuring committee members are acting in the interests of the membership. Dealing with any club issues or complaints.



      Emma Husskison

      Emma Huskisson Committee/Club Secretary 

      Emma's daughter skates in both Snowstorm and Black Ice.

      Responsible for administration including sending out communications on all club issues to the membership. Arranging AGMs and committee meetings. Getting volunteers for fundraising events. Supporting the Treasurer in financial aspects. 


    •  Sharon Digweed
    • Ashleigh Lowin Fundraising & Events

      Ashleigh has been skating for BSSC since 2014 she skates with Ice Age and has been apart of our Mixed Aged teams Ice Sensation and Black Ice.

      Responsible for writing funding requests and proposals to those with 'pots' of money. Liaising with any organisations that can help us financially. Ensuring any fundraising does not contradict with the club ethics and values. Supporting other fundraising activities organised by the fundraising team. 

    •  Alison Clark
    • Alison Clark Wardrobe Manager

      Alison has been a part of BSSC for 7 years skating for our Ice Age Adult Team. As the Team Representative Alison is your go to person for anything you want raised at the committee meetings. She can be found at the rink on Tuesday evenings for the Adult Team practise or drinking tea at Saturday morning patch.

      Responsible for ensuring all kit is clean, repaired, fits the individual and looks good. Prepares all competition kit for all teams for all competitions. Advises the Coaches what kit we have as required and organising the costumes for the season ahead. Arranges and leads blinging/repairing sessions as required. Advises the committee if they feel some of the kit needs replacing. Washes all the competition costumes and tights and prepares them for competition. 

    •  Sharon Digweed
    • Mike Hatcher Club Treasurer

      Mike has be apart of Ice Age since 2010 when the team was first formed.

      Managing all the financial aspects of the club. Creating annual financial statements for the AGM and answering any questions on this. Managing the income and expenditure advising the committee on the financial status of the club. Reconciliation of the bank accounts and advising the Team Manager/Secretary of any non-payments. Researching and arranging all the logistics for competitions. Organising insurance and NISA membership. Booking and paying for coaches, external coaches (e.g. for workshops), ice time and off ice venues. Ideally should have a professional finance background.



      Clare James  Design, Web and Social Media

      Clare has skated for our adult team Ice Age for 4 seasons. As our web and social media admin she works to keep the club present online across Facebook, Instagram and Twitter as well as adding any clubs news to the website.

      Creation (as needed) and maintenance of the web presence for the club ensuring legislative and safeguarding compliance. Ensuring the information contained, including all the policies, are up to date and accurate. Advice on any IT issues to the committee. Putting up pictures in the gallery and development and use of social media. Also responsible for the Club Noticeboard.



      Sandra Allwork  Team Rep.